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glasmalereiFact: if you work somewhere with copiers, especially lots of them, then periodically - especially around the end of the month - scammers and salespeople from outside vendors will start ringing you up. Typically the salespeople will ask about your toner - who you get it from, if you lease your machines, etc - and the scammers will try to pose as a tech support call asking about either meter reads or the status of a machine and requesting a serial number. The scammers are trying to get machine ID numbers to pull fast ones with and get hungup on without mercy. The salespeople are harmless but obnoxious, and I've been hit with fielding several calls from them this morning.
The first one announced upfront that she was trying to sell me a "better deal on toner". I cheerfully told her that I was very sorry, but I wasn't authorized to discuss that with her and no, my manager is in a meeting, he can't come to the phone, so sorry.
The second - who called only minutes after the first one - was trying to be smoother (read: sneakier) about it and started up his deliberately confusing spiel to try to slip past me.
I felt like saying "well, maybe more people SHOULD", but he was laughing and hung up. [SIGH] I suppose at least he got a laugh out of it. Better than if I'd sworn at him, which is what I was feeling like doing. Seriously, how many people actually fall for that crap? I suppose if you're a small business with one or two leased copiers and you're the boss and can decide to keep or drop a contract as you like, but calling up a company the size of Discovery and expecting to get someone who has the authority to swap the entire copier fleet on a whim? PUH-LEEEEZE.
The first one announced upfront that she was trying to sell me a "better deal on toner". I cheerfully told her that I was very sorry, but I wasn't authorized to discuss that with her and no, my manager is in a meeting, he can't come to the phone, so sorry.
The second - who called only minutes after the first one - was trying to be smoother (read: sneakier) about it and started up his deliberately confusing spiel to try to slip past me.
Rose: [cutting him off sharply] I'm sorry, sir, but we do NOT discuss that with outsiders. No one here is authorized to speak to you about that matter.
Salesman: [stunned pause] ...I'll be damned, I've never had someone tell me that before.
I felt like saying "well, maybe more people SHOULD", but he was laughing and hung up. [SIGH] I suppose at least he got a laugh out of it. Better than if I'd sworn at him, which is what I was feeling like doing. Seriously, how many people actually fall for that crap? I suppose if you're a small business with one or two leased copiers and you're the boss and can decide to keep or drop a contract as you like, but calling up a company the size of Discovery and expecting to get someone who has the authority to swap the entire copier fleet on a whim? PUH-LEEEEZE.